Shipping, Delivery & Payment
FAQs about Shipping, Delivery and Payment
Most of the US & International orders ship via USPS, DHL or USPS international.
Some of the order in CA, UK or AU will be shipped with Internal Post carrier.
All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!
We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
The time frame for order delivery is divided into two parts:
The majority of orders are produced and shipped within 2-5 business days.
Standard Shipping: 3-6 business days (usually faster)
Express Shipping: 1-3 business days.
Canada, EU, Australia, New Zealand, UK, and Mexico:
Standard Shipping: 5-8 business days.
Rest of the World:
Standard Shipping: 8-20 business days.
We do understand your worry when shopping online. We always keep track of every order and give customers full information by sending update emails regularly. If you don’t receive your order after 30 days (which will likely never happen), you will get a 100% refund of your money without additional questions.
ymDecor.com ships internationally! Shipping prices may vary based on size and location. You will be able to see the applicable shipping charge reflected in your shopping cart, after you enter the shipping address, at checkout.
Usually The Order can not be changed after 24 hours of payment. But in some cases you can contact us in contact page or email ([email protected]) to see if we can make a change for you.
If the order hasn’t shipped yet, we can still change the address for you. Changing order information will delay the shipment.
We accept the following forms of payment:
Credit Card: Visa, MasterCard, Discover, and American Express via Stripe.com
All orders will be charged in full at the point of purchase.
Protecting your private data is our highest priority. We provide high-level protection through SSL, short for Secure Sockets Layer. See our Privacy and Security section for more details. And Paypal and Stripe ( 2 big company process the payment) we never save your payment card info )
Returns & Exchanges
Please refer to the warranty and return policy here: http://ymdecor.com/returns-exchanges/