Shipping, Delivery & Payment

FAQs about Shipping, Delivery and Payment

Which shipping carrier does ymDecor use?

All orders US & International orders ship via UPS.   

When can I expect to receive my order?

All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!

We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s DayPresidents’ DayMemorial DayIndependence DayLabor DayThanksgiving, and Christmas.

The time frame for order delivery is divided into two parts:

Processing time:

The majority of orders are produced and shipped within 2-5 business days.

Shipping time:

United States:
Standard Shipping: 3-6 business days (usually faster)
Express Shipping: 1-3 business days.

Canada, EU, Australia, New Zealand, UK, and Mexico:
Standard Shipping: 5-8 business days.

Rest of the World:
Standard Shipping: 7-10 business days.

We do understand your worry when shopping online. We always keep track of every order and give customers full information by sending update emails regularly. If you don’t receive your order after 40 days (which will likely never happen), you will get a 100% refund of your money without additional questions.

Do you ship internationally?

ymDecor.com ships internationally!  Shipping prices may vary based on size and location.  You will be able to see the applicable shipping charge reflected in your shopping cart, after you enter the shipping address, at checkout.

Can I change the shipping address once the order has been placed?

If the order hasn’t shipped yet, we can still change the address for you. Changing order information will delay the shipment.

How can I pay for my purchase?

We accept the following forms of payment:

  • PayPal

  • Credit Card: Visa, MasterCard, Discover, and American Express via Stripe.com

When will I be charged?

All orders will be charged in full at the point of purchase.

Is paying online secure?

Protecting your private data is our highest priority. We provide high-level protection through SSL, short for Secure Sockets Layer. See our Privacy and Security section for more details. And Paypal and Stripe ( 2 big company process the payment) we never save your payment card info )

Returns policy

Please refer to the warranty and return policy here: https://ymdecor.com/returns-&-exchanges/.

ANY QUESTIONS?

Contact us if you have any questions or requests.

Contact us